Amy hood linkedin9/27/2023 ![]() And when I say technical I mean you would probably not see the distinction between them and someone that works in Redmond writing lines of code that's shippable. At the high end that's meant adding a lot of resources that are technical. "And what we did was really fundamentally change how we go to market for all customer types. 5 Wells Fargo investors conference about the sweeping sales reorganization that began in July 2017, Hood said, "It's not just the terrific engineering work that we've done in product value, it's also the investments that we've made to put resources in some of these larger accounts to continue to add new workloads that are only possible in the cloud, and with these added resources, we're seeing the revenue get recaptured in that way. Responding to a question asked at the Dec. New-Age Salespeople: Capable Of Writing Shippable Microsoft Code. ![]() (Within quoted excerpts of Hood's comments, I've occasionally highlighted particularly meaningful passages in bold-italic text.) So I've pored over the transcripts of those two events and have pulled out for your reading pleasure Hood's thoughts on 10 strategic issues of significance to Microsoft and its customers-and the entire tech industry. between them and someone that works in Redmond writing lines of code that's shippable." Microsoft CFO Amy Hood on new technical sales reps: "You would probably not see the distinction. The evidence of Hood's stature as one of the industry's-if not the world's-top CFOs is reflected not only in Microsoft's superb financial performance but also in her penetrating and unique insights into the company's customers, strategy, competitors and operations. 31, several weeks before that Hood was the featured speaker at a tech-industry investors conference hosted by Wells Fargo. In addition to her participation with CEO Satya Nadella on Microsoft's fiscal-2018 Q2 earnings call on Jan. ![]() Customer success has become an obsession with Microsoft's sprawling cloud business and the new way sales teams are compensated because "ultimately in a consumption-based business, customer success is all that matters.".While cloud services are the core of Microsoft's current growth and its future business, Hood says that when it comes to customers choosing to either invest more in on-premises products or to shift budget dollars to cloud services, "I am really indifferent as long as it meets the customer need.". ![]()
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